How to answer each question
The kind of home
Class G covers two things: a house, and a building made up only of flats. A terraced or semi-detached house can have one outdoor unit; a detached house can have two. A block of flats, including a house converted entirely into flats, can have one for the whole building, and the unit there must be no larger than 0.6 cubic metres. In 2021, 23.2% of Liverpool households lived in a flat of some kind, so the flats answer is not a rare one here. Flats above shops or offices are the awkward case: the building is neither a house nor made up only of flats, so ask the council before relying on Class G.
Listed or not
If the building is on the National Heritage List for England, Class G does not apply to it or to land within its grounds. Liverpool has 1,569 listed-building records, 30 of them at Grade I. If you are not sure, the listed buildings page explains how to look it up.
The conservation area
Pick the area from the list, or choose "Not sure". The council's own map and the national planning map both show the boundaries; a street can be inside on one side and outside on the other. The full list of the 36 areas gives each one's reference and designation date.
The position of the unit
Think about the exact spot, not the general idea. "The back" is usually the yard or the side return of a terrace, which Class G treats kindly. "Facing a road" means a wall or roof that fronts a highway, which can include the side wall of an end-terrace on a corner. A flat roof works only if the unit sits at least 1 metre in from every outer edge, and a pitched roof never works under Class G.
Size and sound
The unit's volume, including any housing or acoustic enclosure, must stay within 1.5 cubic metres on a house. Installers can give you the dimensions from the data sheet. The sound test is MCS 020 a): the installer calculates the noise level at the nearest neighbouring door or window, and the spot passes or fails. If you have not had a survey yet, choose "Not done yet" and the check will list it as something to confirm.
Reading the result
Every rule comes back as met, not met or to confirm, with the paragraph of Class G that sets it. "Not met" does not mean a heat pump is impossible. It means that particular plan needs a planning application, or a change: another position, a smaller unit, a quieter model. "To confirm" items are the ones to put to an installer or the council. And the conditions that always apply are listed at the end, because they cannot be ticked off in advance: the unit has to be sited, as far as practicable, to limit its effect on the building's appearance and on the area, and removed when it is no longer needed.
When everything passes, the plan reads as permitted development. Many people go ahead on that basis, with the installer's MCS paperwork as their record. If you would rather have the council's answer in writing first, apply for a lawful development certificate.